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Floatboat Terms of Service

Last Updated: January 23, 2026

Welcome to Floatboat (“Service”), the AI Work Environment provided by AOE Tech Labs Limited (“we,” “us,” or “our”). Please read these Terms of Service (“Terms”) carefully. By downloading, accessing, or using Floatboat, you agree to be bound by these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make changes to these Terms, we will post the updated Terms and update the “Last Updated” date above. Your continued use of the Services after the effective date of an updated Terms means you acknowledge the updated Terms, to the extent permitted by applicable law.

1. Description of Service

FLOATBOAT is an integrated environment for producers, designed to bridge the “memory gap” in AI. It functions as a memory agent and context engineering tool, integrating local files, web activity, and application data to assist users in executing tasks. The Service may include local software, cloud-based synchronization, and AI processing capabilities.

2. AI & Agentic Capabilities

2.1. AI Nature

You acknowledge that FLOATBOAT utilizes Artificial Intelligence (AI) and Large Language Models (LLMs). AI systems are probabilistic and may produce inaccurate, offensive, or biased outputs (“Hallucinations”). You should not rely on FLOATBOAT as a sole source of truth for professional advice (legal, medical, financial, etc.).

2.2. Agentic Actions

FLOATBOAT is designed to act on your behalf (“Agentic Capabilities”), including but not limited to editing files, writing code, running shell commands, browsing the web, and interacting with third-party applications. You are solely responsible for reviewing and authorizing the actions of the FLOATBOAT agent.

To the maximum extent permitted by applicable law, we are not liable for any data loss, unintended system modifications, or consequences resulting from or related to any actions performed by FLOATBOAT, whether autonomous or user-initiated.

You acknowledge that enabling Agentic Capabilities may allow the Service to perform actions with reduced or no real-time confirmation, subject to your configuration. You are solely responsible for selecting, configuring, and periodically reviewing such configuration, and you accept full responsibility for the actions and outcomes taken under the authority you grant through such configurations, to the maximum extent permitted by applicable law.

2.3. Third-Party Integrations

FLOATBOAT may integrate with third-party applications or services (e.g., Linear, Notion, GitHub) via protocols like the Model Context Protocol (MCP), APIs, or other technical integration methods. In these integrations, FLOATBOAT acts solely as a technical conduit for data transmission.

We do not control and are not responsible for the data processing practices, privacy policies, or security of these third parties. You assume all risks associated with granting FLOATBOAT access to third-party accounts. You represent and warrant that you have the necessary rights and permissions to grant such access.

2.4. Bring Your Own Key (BYOK)

Certain features may allow you to use your own API keys (e.g., OpenAI, Anthropic) or utilize third-party plugins, extensions, or Combo Skills. If you choose to use these features, you acknowledge that you are establishing a direct relationship with the respective provider.

In this scenario, FLOATBOAT acts as a client interface, and you act as the Data Controller. You are responsible for compliance with the provider’s terms and for any costs incurred.

2.5. Combo & Community Content

  • Definition & License. You may create, upload, and share workflows, script configurations, or prompt combinations (collectively, “Combo”) to the FLOATBOAT community or marketplace. You retain ownership of such Combo and your action of uploading constitutes a worldwide, royalty-free, transferable license for us to distribute, display, and make the Combo available through the Service, and, to the maximum extent permitted by applicable law, to use such content to improve our Services.
  • Security & Screening. We may perform automated security scans on uploaded Combos. However, we do not guarantee the safety, accuracy, or usability of any Combo. Our screening process does not constitute an endorsement or warranty of the content.
  • Local Data Interaction. Combos may request access to your local files, applications, or FLOATBOAT Memory. By authorizing access, you accept the associated data privacy risks. FLOATBOAT does not continuously inspect or audit the runtime behavior of Combos on your local device and FLOATBOAT is not liable for any data breaches caused by any access to your local data.
  • Use at Your Own Risk. Combos uploaded by other users may contain errors, unverified code, or produce unexpected results. You download and run Combos entirely at your own risk. We recommend reviewing complex scripts or Combos from the community before execution.
  • Takedown Policy. We reserve the right to immediately remove any Combo and suspend your account without notice if the content violates laws, infringes third-party rights, or contains malicious elements.
  • Liability. FLOATBOAT is not liable for any data loss, system failure, or legal disputes resulting from the use of third-party or community-contributed Combos.

3. User Content & Local Data

3.1. Ownership

You retain all rights to the text, files, code, and other data you input into or allow FLOATBOAT to access (“User Content”).

3.2. Local Access

To function as a Context Engineer, FLOATBOAT requires access to your local file system, active application windows, and potentially browser history. By enabling these features, you grant FLOATBOAT permission to process this data locally and, where necessary for AI inference, transmit strictly necessary contexts to our AI providers. You control what data is made available to the Services through your settings and permissions.

3.3. License

You grant us a limited, non-exclusive license to use, reproduce, and process your User Content solely for the purpose of providing and improving the Service. We do not claim ownership of your intellectual property.

4. Memory & Privacy

FLOATBOAT includes a “Long-term Memory” feature. While we implement strong encryption and security measures, you acknowledge that no storage system is 100% secure. Please refer to our Privacy Policy for details on how we handle your data.

5. Fees and Commercial Terms

5.1. Subscription Services

Certain features of FLOATBOAT are available only through a paid subscription (“Subscription”). The subscription price, the billing period, and the renewal date will be disclosed at checkout and in your account settings.**

5.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless you cancel at least 24 hours before the renewal date. You authorize us (and our payment processor) to charge the applicable subscription fees (plus applicable taxes, if any) to your provided payment method on each renewal date.

5.3. Add-on Packs (Top-ups)

You may purchase additional usage quotas (e.g., AI token credits, extra storage) (“Add-on Packs”). Unless otherwise stated at the time of purchase, Add-on Packs are one-time purchases and, except as required by law, are non-refundable and non-transferable.

Unused credits from Add-on Packs may expire if your Subscription is terminated or after a specific period as defined in the purchase details.

5.4. Payment Processing

We use third-party payment processors (e.g., Stripe) to handle financial transactions. We do not store your full credit card details. You agree to comply with the processor’s terms and conditions.

5.5. Refunds and Cancellation

Except as stated in these Terms and/or required by applicable law, all payments are non-refundable and we do not provide pro-rated refunds for partial subscription periods. This section does not limit any mandatory consumer rights.

You acknowledge and agree that once you request that we begin providing the Services and once the performance of the Services has begun, you may lose your right of withdrawal to the extent permitted by applicable law.

If you are a consumer in the EU/EEA or the UK, by purchasing, you expressly consent to immediate performance of the Services and acknowledge that you may lose your statutory right of withdrawal. We will obtain your express consent and acknowledgement at checkout where required.

  • Subscriptions: If you cancel your Subscription, you will not receive a refund for the current billing period, but will retain access to the Service until the end of that period.
  • Add-on Packs: Purchases of Add-on Packs are final and non-refundable.
  • Cancellation: You can cancel your subscription in accordance with these Terms using one of the methods below:
    • Email us at contact@floatboat.ai from the email address associated with your FLOATBOAT account and include your account ID.

To avoid being charged for the next billing period, you must cancel the auto-renewal at least 24 hours before your renewal date (or earlier where required by applicable law). After cancellation, you will typically retain access until the end of your current paid billing period.

  • Trial Periods (if applicable): If we offer a free trial, we will disclose at signup the following information: the trial length, when charges start (e.g., at the end of the trial), the recurring price and billing frequency, and how to cancel before charges begin. If you cancel before the end of the free trial, you will not be charged (unless otherwise disclosed at signup).
  • Disputes: If you believe a charge was made in error, please contact us at contact@floatboat.ai within 30 days of the charge. We encourage you to contact us before filing a dispute with your payment provider to resolve the issue efficiently.

5.6. Price Changes

We reserve the right to adjust pricing. Any price changes for Subscriptions will take effect at the start of the next billing cycle following notice to you.

5.7. Taxes

You are responsible for all applicable taxes, levies, or duties associated with your purchase.

5.8. Age and eligibility requirements

In order to subscribe the Service, you must:

  1. Be 13 years of age (or the equivalent minimum age with legal capacity in your jurisdiction) or older; and
  2. Have the power to enter a binding contract with us and not be barred from doing so under any applicable laws; and
  3. Reside in a jurisdiction where the Service is available.

If you do not meet the abovementioned requirements, you represent that your parent or legal guardian (or an authorized representative of your organization) has reviewed and agreed to these Terms on your behalf and is responsible for your use of the Service, including all fees and charges.

You also represent that any registration information that you submit to us is true, accurate, and complete, and you promise to keep it that way at all times. If we learn that you do not meet the age and/or eligibility requirements, we may suspend or terminate the account and delete associated data, subject to applicable law.

6. User Conduct and User Representations

6.1 You agree not to use FLOATBOAT to:

(a) Generate, upload, or disseminate illegal, harmful, or malicious content.
(b) Attempt to reverse engineer, decompile, disassemble, or attempt to derive source code, models, or underlying components of the Service.
(c) Interfere with or disrupt the integrity or performance of the Service.
(d) Infringe or misappropriate any intellectual property rights, confidentiality obligations, trade secrets, or privacy rights of any person.
(e) Circumvent or attempt to circumvent usage limits, paywalls, subscription controls, security features, or access restrictions.
(f) Share accounts, resell, rent, sublicense, or otherwise make the Services available to third parties except as expressly permitted under an applicable plan or written agreement.
(g) Misrepresent your identity, affiliation, or authorization, or impersonate others.
(h) Use the Services as the sole basis for professional, medical, legal, financial, or other high-stakes decisions where an error could cause harm, without appropriate human review and safeguards.

6.2

You (and/or your organization) represent to us that you are not located in, under the control of, or a national/resident of any country or territory subject to comprehensive sanctions, and you are not listed on (or owned/controlled by a person listed on) any restricted party list. You will not use the Services in violation of applicable export control or sanctions laws.

7. Disclaimers & Limitation of Liability

7.1. “As Is”

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

7.2. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AOE TECH LABS LIMITED SHALL NOT BE LIABLE FOR:

(A) ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES;
(B) ANY LOSS OR CORRUPTION OF DATA;
(C) ANY LOSS OF BUSINESS, REVENUES, PROFITS, OR GOODWILL;
(D) ANY DOWNTIME, SERVICE INTERRUPTIONS, OR DELAYS; OR
(E) ANY DAMAGES ARISING FROM YOUR USE OF (OR INABILITY TO USE) AI OUTPUTS, AGENTIC ACTIONS, OR THIRD-PARTY INTEGRATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other similar reason.

If we terminate your account for the abovementioned reason, you will not be entitled to a refund for the remaining subscription term to the extent permitted by applicable law.

9. Governing Law and Dispute Resolution

9.1. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles.

9.2. Arbitration

To the extent permitted by applicable law, any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be settled by arbitration in Hong Kong under the Hong Kong International Arbitration Centre (HKIAC) Administered Arbitration Rules in force when the Notice of Arbitration is submitted.

  • The seat of arbitration shall be Hong Kong.
  • The number of arbitrators shall be one.
  • The arbitration proceedings shall be conducted in English.